UX Researcher (Financial Services) - Protiviti Hong Kong

Role Overview

We are hiring UX Researchers to join our growing design team. These roles will focus on creating user-centered digital experiences for financial products and services. Candidates should have a strong understanding of the China market, and passionate about delivering exceptional user experiences.

Key Responsibilities

• Plan and execute user research studies (qualitative and quantitative).
• Analyze user behaviors and provide actionable insights to inform design decisions.
• Advocate for user needs throughout the product development lifecycle.
• Design intuitive and visually appealing interfaces for web and mobile platforms.
• Collaborate with product managers, researchers, and developers to deliver user-centered solutions.
• Conduct usability testing and iterate designs based on feedback.
• Ensure designs meet accessibility standards and align with brand guidelines.

Requirements

• 3+ years of work experience in UX research and design, preferably within banking or financial services.
• Strong knowledge of China market trends, consumer behavior, and regulatory environment.
• Familiarity with research methodologies and usability testing.
• Fluent in Mandarin; English and Cantonese preferred.
• Excellent communication and presentation skills.
• Ability to work in Hong Kong or Mainland China; relocation support available for candidates.