Full Stack Engineer - Generative AI & Multilingual Solutions

Proto is the leader for generative AI customer experiences across emerging markets. Our inclusive chatbots and multilingual contact centre automation solutions are designed in partnership with contact centres serving industries such as financial and health services, as well as government agencies often with competitive sponsorship from organisations such as the Gates Foundation and University of Cambridge SupTech Lab. Proto's deployments ensure local customer access across languages, ethnicity, geography and gender. Powering the Proto AICX Platform is the proprietary proLingual engine for mixed and local languages, as well as AICX Add-Ons for ChatGPT, analytics, third-party apps and proactive chat. Check out proto.cx and latest funding round announcement!

About The Team

Protos team is extremely global with working employees across 15+ countries. Were a remote team of self-starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross-cultural and timezone collaboration, with opportunities to periodic in-person work opportunities.

Job Title: Full Stack Engineer

Job Type: Full-time

Location: Fully Remote

Job Summary:

We are seeking a highly skilled and motivated Full Stack Engineer to join our dynamic engineering team. In this role, you will have the opportunity to work on all aspects of our platform, from developing intuitive user interfaces to designing and implementing robust back-end services. You will be instrumental in building new features, improving performance, and ensuring the scalability and reliability of our products.

Responsibilities

• Design, develop, and maintain both front-end and back-end components of our web applications.
• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to define and implement new features.
• Write clean, efficient, and well-documented code.
• Build and maintain scalable and secure APIs.
• Troubleshoot, debug, and upgrade existing software.
• Participate in code reviews to maintain high-quality code standards.
• Stay up-to-date with emerging technologies and industry trends to contribute to our continuous improvement.
  
  
  

Required Skills and Qualifications:

• Proficiency in Python and at least one modern JavaScript framework (Vue, React, or Angular).
• Strong experience with relational databases, particularly PostgreSQL and MySQL.
• Ability to write well-structured, maintainable, and scalable code for both frontend and backend components.
• Excellent written and verbal English communication skills, with a strong attention to detail and clarity.
• Solid understanding of software development best practices, version control, and testing.
• Self-motivated, resourceful, and comfortable working in a fast-paced, collaborative remote environment.
  
  
  

Strong plus if with experience in:

• TypeScript
• Docker
• Docker compose
• SQLAlchemy
• Alembic
• RabbitMQ
• Poetry
  
  
  

Nice to have experience in:

• Redis
• LLM
• Machine Learning/NLP
• Celery
• AWS
  
  
  

What We're Looking For:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3+ years of professional experience in full stack web development.
• Proficiency in front-end technologies such as JavaScript, HTML5, CSS3, and modern frameworks (e.g., React, Vue.js, or Angular).
• Solid experience with back-end development using languages like Python.
• Experience withat least one modern JS Framework (Vue/React/Angular) with high preference on React.
• Experience with at least one SQL-based DB (PostgreSQL, mySQL etc.)
• Familiarity with cloud platforms such as AWS, Redis, or LLMs.
• Understanding of containerization and orchestration technologies (e.g., Typescript, Docker, SQLAlchemy) is a plus.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and a passion for building great products.