Senior Social Media Analyst

Sr. Social Analyst

(Remote, Full Time)

About us

Tellagence is a dynamic leader in marketing and social analytics. We specialize in crafting bespoke AI solutions for comprehensive marketing analytics, assisting brands in harnessing data to refine their business and social media strategies. Our commitment is to innovation, excellence, and empowering brands with actionable insights.

About You

We are seeking a highly skilled and experienced Social Media Analyst to join our team. This role involves gathering, analyzing, and interpreting data to provide strategic insights that drive business decisions for a large tech/entertainment brand. The ideal candidate will have a strong background in data analytics, marketing principles, social strategy, and familiarity with AI technologies.

Key Responsibilities:

Data Analysis and Interpretation:

• Collect, analyze, and interpret complex data sets from multiple sources and social platforms
• (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube) using third-party platforms.
• Apply statistical methods and analytical techniques to identify significant trends, patterns, and insights within large datasets
• Develop and present comprehensive, custom reports and visualizations to clearly communicate data findings to stakeholders

Social Media Expertise

• Maintain up to date expertise on social media platforms, including APIs and data limitations and social media culture and trends
• Prepare data driven reports on social media trends, best practices, and user behavior, for targeted strategy development.
• Utilize social media data insights to inform and refine content strategies, ensuring alignment with audience engagement and brand objectives.

Strategic Insights and Recommendations:

• Collaborate with clients to understand their business goals and challenges, and align data analysis methodologies to provide business insights
• Translate data findings into actionable insights, articulating findings clearly to both technical and non-technical audiences
• Provide informed recommendations to optimize social media and marketing campaigns on an ongoing basis

AI and Emerging Technology:

• Utilize AI tools to enhance data analysis processes, ensuring more efficient and accurate outcomes
• Stay up to date with the latest AI technologies relevant to marketing analytics
• Collaborate with the engineering team to concept innovative research approaches, incorporating machine learning (ML) and AI technologies for advanced data solutions.

Skills and Qualifications:

• Bachelor’s or Master’s degree in Marketing, Statistics, Data Science, or a related field
• 5+ years of direct experience as a data analyst, with a focus on social networks, marketing analytics, or social data
• Proficiency in data analysis tools (e.g., SQL, R, Python), methodologies, and databases
• Expertise in Sheets/Excel
• Expertise writing Boolean queries
• Strong understanding of social media platforms and digital marketing
• Excellent analytical, problem-solving, and communication skills

Preferred Skills (not required):

• Experience in a client-facing role
• Familiarity with BI tools (e.g. Tubular, LookerStudio, Sprinklr, BrandWatch).
• Project management skills
• Experience with AI and machine learning technologies/methodologies

Application Process:

• Interested candidates should submit a resume, cover letter, and any relevant work samples or case studies demonstrating their expertise in marketing and social analytics to hello@tellagence.com. 
• Interview process includes a screening interview, technical interview, and team interviews

The salary range for this role is $120,000–$150,000, commensurate with experience. We offer comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage for employees and their dependents; unlimited PTO plus paid company holidays; fully remote work; and a safe harbor 401(k) plan with a 3% employer contribution.