AI Summary
Join AgileTV's Technical Assistance Center team as a TAC Engineer Intern. Support customers with troubleshooting and technical solutions in a dynamic, international environment. Ideal for tech enthusiasts eager to kickstart their career in network engineering.
Key Highlights
Assist in diagnosing and resolving technical issues related to network and TV services
Support senior TAC engineers in troubleshooting incidents and providing timely solutions
Collaborate with cross-functional teams to ensure customer satisfaction
Technical Skills Required
Benefits & Perks
Flexible Compensation
Flexible Hours
Remote Work
Birthday Off
Recharge Fridays
Extra Days Off
Referral Program
Free English Lessons
Job Description
We are leading specialists in television and video services, with a true passion for technology and innovation. We help organizations transform their television and video businesses to successfully meet the needs and expectations of today’s audiences.
Our purpose is to drive the evolution of television and allow more people to benefit from the advantages and opportunities that technology brings to the way we consume video. We aim to provide the best information and entertainment video experience by partnering with telecom operators and media companies.
Hello! 👋 Are you passionate about technology and eager to kickstart your career in network engineering? 🌐
We are looking for a TAC Engineer Intern to join our Technical Assistance Center team and support our customers with troubleshooting and technical solutions. This is a fantastic opportunity to learn from experienced engineers and gain hands-on experience in a dynamic, international environment. 🚀
At AgileTV, we promote equal opportunities and encourage individuals with a disability certificate to apply ☺️
📍 Location:
Remote from Spain (with optional access to offices in Bilbao or Madrid). Enjoy the flexibility of a hybrid model if you prefer! 🏡
What You’ll Do
- Assist in diagnosing and resolving technical issues related to network and TV services.
- Support senior TAC engineers in troubleshooting incidents and providing timely solutions.
- Document cases and contribute to the knowledge base for future reference.
- Collaborate with cross-functional teams to ensure customer satisfaction.
- Learn and apply best practices in network monitoring and incident management.
- Currently pursuing a degree in Telecommunications, Computer Science, or related field.
- Basic knowledge of networking protocols (TCP/IP, DNS, DHCP) and Linux systems.
- Strong problem-solving skills and eagerness to learn.
- Good communication skills in Spanish and English (B2 or above).
- Ability to work collaboratively in a fast-paced environment.
- A disability certificate of 33% or higher will be valued.
💸 Flexible Compensation: Customize your benefits, including meal vouchers, daycare, and transportation.
⌚ Flexible Hours: Autonomy to manage your schedule.
🏠 Remote Work: Work from anywhere in Spain, with optional office access.
🎉 Birthday Off: Celebrate your special day with a day off!
☀️ Recharge Fridays: Enjoy a quarterly day off to recharge.
🌴 Extra Days Off: Celebrate your work anniversaries with additional time off.
🤝 Referral Program: Earn bonuses for referring talented professionals.
🗣️ Free English Lessons: Continue growing your language skills.
Our Commitment to Inclusion and Diversity
At AgileTV, we are committed to creating an inclusive and respectful environment where everyone can thrive. We welcome applications from people of all backgrounds, identities, and abilities, including individuals with disabilities and members of underrepresented communities.
If you need any reasonable accommodation during the recruitment process or in your future role, please let us know—we are here to support you. 🌈