Join a mission-driven company to enhance trust and safety in a provider network by managing and reviewing background checks. 2+ years of experience in operations, credentialing, compliance, or background screening required. Strong attention to detail and cross-functional collaboration skills needed.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
About Our Client
Our client believes that mental health is just as important as physical health. It recognizes that mental health issues can be complex and multifaceted, and is dedicated to treating the whole person, not just the symptoms.
The aim is to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
Our client believes that by providing quality care that is both evidence-based and compassionate, it can empower individuals to take charge of their mental health and achieve their full potential. The team is passionate about making a positive impact on the lives of those struggling with mental health issues and strives to be a force for positive change in the field of mental healthcare.
This is a remote-first role. The company currently hires in most U.S. states, with the exception of Hawaii.
About the Role
Our client is hiring a Provider Background Check Specialist to enhance the trust and safety of its provider network. This individual will be responsible for managing and reviewing provider background checks to ensure every clinician meets the organization’s compliance and ethical standards. This person will apply strong attention to detail, sound judgment, and cross-functional collaboration to uphold accuracy and trust in provider records.
You will be joining a fast-moving, mission-driven company where you will do impactful work and have opportunities to grow your career.
Required Qualifications
- 2+ years in operations, credentialing, compliance, or background screening with a regulated workflow and queue management responsibilities
- Hands-on experience with Google Sheets / Excel (filters, conditional formatting, lookups, pivots). Able to explore data and derive basic insights
- Clear written documentation & templated communication (notes, status updates, provider / vendor email)
- Experience creating and maintaining structured records in tools like Salesforce, Airtable, or other CRM / operational databases
- Able to organize and run meetings with a clear agenda, goals, and action items
- While this is a fully remote company, candidates who reside in California or Washington are not being considered for this particular position
Preferred Qualifications
- Experience writing or improving SOPs and process documentation to improve clarity or reduce errors.
- Comfort working in a fast-paced, high-growth environment, with curiosity to expand into broader credentialing or compliance operations.
- Experience handling legally or personally sensitive information (e.g., FCRA, HIPAA) with sound judgment and discretion.
- Experience using Checkr or another PBSA-accredited background check platform.
- Familiarity with healthcare or telehealth credentialing processes, such as license verification, COI management, or re-credentialing workflows.
- Ability to manage a high-volume queue while meeting defined SLAs and maintaining accuracy.
As part of the team, full-time employees receive:
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Support for your mental and physical health
- New hire home office stipend: Set up your workspace for success
- Quarterly department stipend: Fund team-building activities or in-person gatherings
- Wellness events and lunch & learns: Explore a variety of engaging topics
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Our Team
The organization believes that diversity, equity, and inclusion are fundamental to its mission of making mental healthcare work for everyone. It is dedicated to having a culture of inclusion that will support employees in feeling safe, seen, heard, and valued.
Compensation
$60.7K – $67.8K • Offers Equity
Note:
“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”