Marketing Account Manager

Who we are:

Guaranteed Rate Affinity is a joint venture between Guaranteed Rate, Inc. and Anywhere Integrated Services (NYSE: HOUS), which owns some of the most recognized and respected real estate brands in the industry. The innovative JV has funded more than $100 billion in loans since its inception. Guaranteed Rate Affinity originates and markets its mortgage lending services to Anywhere's real estate, brokerage, and relocation subsidiaries. Guaranteed Rate Affinity provides unmatched support to Anywhere brokers coast-to-coast, assuring their customers receive fast pre-approvals, appraisals, and loan closings, creating the ability for buyers to move quickly and confidently when purchasing homes in today's competitive market.

Salary Range: 55k to 65k

What’s the Role?

We’re seeking a solutions-driven Marketing Account Manager to join our team and deliver exceptional service to our loan officer audience. The ideal candidate is a strategic thinker with a passion for marketing, strong communication skills, and outstanding organizational ability.

As Marketing Manager you will:

• Partner directly with Loan Officers (LOs) and their teams to identify strategic marketing opportunities that support business growth.
• Serve as the primary point of contact for all marketing needs within your assigned territory, managing requests for custom collateral such as postcards, flyers, digital and print ads, and listing sheets.
• Act as the key liaison between LOs and the Creative Team, ensuring deliverables align with expectations and providing consistent updates throughout the project lifecycle.
• Conduct proactive outreach to LOs to identify emerging trends, marketing opportunities, and unique local needs.
• Provide exceptional customer service and build strong, trusted relationships with your assigned LOs.
• Effectively manage projects and timelines to ensure all deliverables are completed on schedule, anticipating dependencies and capturing next steps during meetings.
• Communicate clearly and professionally—both in writing and verbally—to ensure accuracy and alignment across all teams.
• Champion the adoption and utilization of the company’s CRM and Marketing Platforms, including onboarding new LOs and sharing best practices to maximize engagement and results.

Here’s what you’ll need to bring to the table:

• A bachelor’s degree with 2-5 year’s applicable experience with marketing and customer service.
• You are an extraordinary communicator – both written and verbal – with unsurpassed listening skills.
• Heavy project management and organizational skills.
• Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Adobe Suite/Canva experience is also preferred.
• You bring a positive attitude, a problem-solving mindset, and a passion for being part of a dynamic, growing marketing team.
• Mortgage/real estate experience is a plus but not required.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Guaranteed Rate Affinity is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.