AI Summary
Lead fraud investigation efforts, manage surveillance operations, and oversee CCTV management. Develop and enforce surveillance policies and implement preventive measures to minimize theft and incidents. Collaborate with government affairs bodies to ensure compliance with SOPs and policies.
Key Highlights
Conduct risk assessments for various sites
Lead fraud investigation efforts
Manage surveillance operations
Oversee CCTV management
Develop and enforce surveillance policies
Implement preventive measures to minimize theft and incidents
Collaborate with government affairs bodies
Technical Skills Required
Benefits & Perks
Travel opportunity
Opportunity to work with modern technologies and innovations
Job Description
- Conduct risk assessments for various sites and lead fraud investigation efforts.
- Manage surveillance operations, including troubleshooting, maintenance, response coordination, and overall CCTV management.
- Oversee CCTV troubleshooting, relocation, installation of additional units, and implementation of related projects.
- Establish and regulate a dedicated CCTV monitoring cell to ensure seamless operations.
- Develop and oversee the process for securely sharing footage with cross-functional teams.
- Act as a liaison internally and externally for surveillance-related procedures and support.
- Create and enforce a comprehensive surveillance policy, including Service Level Agreements (SLA) and Operational Level Agreements (OLA).
- Implement preventive measures to minimize theft, incidents, or losses at sites.
- Manage investigation processes for thefts, incidents, or accidents, ensuring proper resolution.
- Collaborate with government affairs bodies to address emerging law enforcement needs and ensure compliance with Standard Operating Procedures (SOPs) and policies while resolving incidents.
- Introduce and implement innovative technologies to mitigate losses or theft.
- Supervise fire safety equipment maintenance, conduct evacuation drills, and lead training initiatives to enhance employee safety awareness.
- Establish and lead a safety committee, ensure active participation in the Central Loss Approval Committee (CLAC) meetings, and design and execute projects as outlined by the department.
- Any other related tasks assigned by the department.
- Educational Qualification: Bachelor’s degree (preferably in Civil Engineering - BSc)
- Experience Level: 6 - 10 years
- Travel Requirement: Yes
- Proven experience in surveillance systems, fire and environmental safety, and fraud investigations is essential.
- Proficiency in mid-level Excel and data analysis is required.
- Strong capability in AutoCAD design is a must.
- Should be well-versed in modern technologies and innovations relevant to the role.