Human Resources Specialist - Recruitment, Client Outreach, and HR Operations

Overview

A growing organization is seeking a proactive and people-focused Human Resources Specialist to support both internal HR operations and external communication with clients. This role combines HR coordination, relationship-building, client communications, and administrative support. It’s ideal for someone who enjoys helping people, maintaining strong professional relationships, and representing the organization with care and clarity.

Key Responsibilities

Human Resources Duties

• Assist with full-cycle recruitment: job postings, resume screening, interviews, and onboarding.
• Maintain and update employee records, HRIS systems, and documentation.
• Support performance reviews, training programs, and professional development initiatives.
• Respond to employee questions, clarify HR policies, and maintain a positive, supportive environment.
• Coordinate benefits enrollment, payroll changes, and attendance tracking.
• Assist with policy drafting, compliance documentation, and internal HR communications.
• Support conflict resolution and disciplinary processes under senior HR guidance.

Client Outreach & Communication

• Conduct email outreach to clients to introduce services, share updates, and build long-term relationships.
• Follow up with clients regarding onboarding, documentation, and service progress.
• Maintain communication records and ensure timely responses to client inquiries.
• Assist in preparing outreach templates, follow-up scripts, and professional email communication.
• Coordinate with internal teams to ensure client needs and expectations are met.
• Help organize client meetings, consultations, and support sessions as needed.

Qualifications

• Diploma or degree in Human Resources, Business Administration, Communications, or a related field.
• Excellent written and verbal communication skills, especially in professional email outreach.
• Strong attention to detail and ability to manage multiple priorities.
• Friendly, approachable, and client-focused demeanor.
• Experience in HR, customer service, or client outreach is an asset (not mandatory).
• Ability to handle sensitive information with professionalism.

Benefits:

• Fully Remote Work opportunity.
• Vacation, paid leave, and additional benefits shall be provided after a 3-month probation period.
• Opportunities for growth and advancement within the company.
• Supportive and collaborative work environment.