Product Manager - Strategic Customer Enablement

N.Rich is the Account-Based Go-to-Market Platform best suited for fast-growing mid-market and enterprise companies. 👋🏻 We’ve been recognized in the 2023 Gartner® Magic Quadrant™ for Account-Based Marketing Platforms report and we’re the only provider Headquartered in Europe.

Customers use N.Rich to reach their revenue goals by discovering and engaging with enterprise buyers over long sales cycles. N.Rich combines intent data, predictive analytics and strong advertising capabilities with an easy to use platform.

N.Rich is well-positioned for hypergrowth during the next few years following the surge of demand in intent data, account-based marketing, and transformative go-to-market strategies, so it’s a perfect timing for joining our team.

About the Role and the Tea

mWe’re looking for a Product Manager to lead our strategic customer enablement. You’ll be the bridge between our product and our most important, complex customers—using your understanding of B2B marketing, sales, revenue intelligence, and GTM stacks to turn their needs into scalable product capabilities

.This is a customer-facing role: you’ll work closely with strategic customers, understand their CRMs, MAS, BI tools and broader stack, and design solutions using our product foundation. Over time, your job is to convert one-off solutions and integrations into general-purpose, flexible, and scalable product integrations and setup options

.You’ll also step into high-value deals that require product changes or custom setups: work with Sales and Solutions to shape the solution using our product foundation and integrations, and commit to a realistic roadmap that helps convert these opportunities while staying aligned with our long-term product direction

.Your success will be measured by

• :Strategic customer satisfaction, retention and upsel
• lImpact on high-value deals that depend on product changes or customization
• sTime to value for customers with complex stacks or integration
• sThe % of custom work vs what’s solved via native, flexible product capabilitie

s
This job is for you if y

• ouAre obsessed with B2B Marketing, B2B Sales, Revenue Intelligence, Sales Intelligence, GTM, RevOps, and AB
• M.Have hands-on Product Manager experience in B2B Saa
• S.Feel comfortable talking to customers, especially in complex, multi-stakeholder environment
• s.Enjoy a fast-scaling, occasionally chaotic environment and can operate without step-by-step instruction
• s.Are fluent in English (C1+), written and spoke
• n.Are happy in a fully remote setu

p.
You might struggle here if

• youNeed very clear, stable processes before you can a
• ct.Dislike a fast-paced, changing environme
• nt.Are not genuinely interested in B2B marketing, sales, and revenue topi

cs.
What Your Day-to-Day Work Looks

• LikeTalk regularly to strategic customers to understand their goals, tech stack, processes, and constrai
• nts.Partner with Sales on high-value, complex deals that require product changes or custom setups: design the solution, validate feasibility with the dev team, and translate it into a roadmap that can scale beyond a single custo
• mer.Translate customer needs into product requirements that can scale beyond a single acco
• unt.Work with engineers and designers to shape solutions, using both your “Business” and “Customer” h
• ats.Own your part of company objectives and drive initiatives that move the nee
• dle.Handle feature and integration requests from customer-facing teams and reframe them into solutions that make sense for the prod
• uct.Test hypotheses and prototypes with stakeholders, present new features, collect feedback, and iter

ate.
What We Expect You to Bring to the

• TableProduct Management experience in B2B
• SaaS.Strong understanding of B2B sales and marketing cycles, revenue intelligence, and GTM mot
• ions.Solid experience with salestech and martech stacks and the broader B2B systems landscape (CRMs, Marketing Automation Systems, BI to
• ols).Experience working closely with Sales or Solutions teams on customer requirements, especially in deals that depend on product changes or integrat
• ions.A business mindset: you understand that product exists to drive or protect rev
• enue.Ability to work with product metrics and analytics tools and build your own views/dashbo
• ards.Strong prioritization skills when strategic customer needs, sales requests, and long-term product bets col
• lide.A growth mindset: you learn fast, go beyond your formal job description when needed, and get things
• done.Outstanding communication and high customer emp

athy.
What Would Make You Even More P

• erfectGenAI experience (using it daily, having applied it in business contexts, or worked with prompts / multi-agent sys

tems).Hands-on marketing or sales exper

ience.
🎬Our

Culture💙Remote-first: We believe that talent knows no borders and can be found in every corner of the globe. Flexibility is at the heart of who we are—remote work isn’t just something we do, it’s part of our DNA. We care about the work-life balance and flexible schedules needed to manage both personal and professional responsibi

lities.💜Future-proof: We know that to thrive in a fast-changing world, our culture must be bold, innovative, and resilient. We embrace a fearless, forward-thinking approach to problem-solving. Take risks, experiment, and push the limits of what’s possible to shape the future of our in

dustry.❤️Humble and Ambitious: We pride ourselves on being a blend of both that drives everything we do. While we set ambitious goals that keep us motivated and energized, we know that big goals alone don’t guarantee success. It’s not just about where we want to go, but how we get there. And the key to that "how" is our people and our c

ulture.🤸 ♀️What’s in f

or you?We offer a flexible remote working environment that helps us to keep the work-life b

alance.You’ll be joining a leading European ABM platform and will be playing an important role in moving the ABM industry f

orward.We prefer a contracting model of collabo

ration.🚀Ready to dive into the exciting world of ABM and make a real impact? J