Remote Social Media Marketing & Operations Manager

📍 Location: Worldwide

📝 Contract: Full-time, Permanent

💻 Work Modality: 100% Remote – US Eastern Time

❗ Only CVs in English will be accepted

💰 Salary: $1,800–$2,000 USD/month

Role and Company Overview:

This mission-driven organization is rapidly growing and dedicated to empowering women through nationwide programs, events, and community-building initiatives. The Social Media Marketing Manager plays a key role in marketing execution, national social media management, and executive-level operational support.

The position requires someone highly proactive, organized, detail-oriented, and capable of owning projects end-to-end. The role supports national leadership, chapter teams, and internal operations while ensuring consistency, alignment, and structure across all chapters.

Responsibilities:

Marketing & Social Media Management

• Manage national social media accounts (Instagram, Facebook, TikTok, LinkedIn), including engagement, DMs, and comments.
• Create posts, graphics, and reels using templates and Canva.
• Maintain a consistent content calendar and produce post-event recaps.
• Ensure brand alignment across all digital channels.
• Support national marketing campaigns, announcements, and special initiatives.

Chapter Communications & Email Scheduling

• Serve as the primary contact for chapter leaders.
• Prepare and schedule email communications and announcements.
• Maintain organized communication with chapter presidents and board members.

Administrative & Operational Support

• Assist the CEO and COO with project coordination, execution, and follow-through.
• Create templates, assets, and materials for national programs and initiatives.
• Support event planning, program coordination, and chapter operations.
• Maintain shared drives, track deadlines, and manage sensitive information professionally.

Data, Reporting & Systems Support

• Pull reports from Wild Apricot, QuickBooks, and Google Sheets.
• Build and maintain monthly dashboards for leadership.
• Learn and support automation workflows (Zapier, GoHighLevel).
• Improve reporting processes and ensure accuracy across systems.

Culture, Communication & Collaboration

• Communicate proactively with leadership on priorities and deadlines.
• Represent a culture of community, empowerment, and professionalism.
• Participate in team meetings and support chapter leaders with a positive, solutions-oriented approach.

Requirements:

Must Have

• 7+ years in marketing and social media management.
• Experience in Project Management or Executive Assistant–level support.
• Ability to manage social media accounts, create content, and edit reels/short-form video.
• Strong understanding of templates, branding, and social media best practices.
• Highly organized with strong attention to detail and follow-through.
• Proactive, self-driven, and able to anticipate needs.
• Ability to learn new systems quickly (Google Suite, Canva, Wild Apricot, Zapier/GHL).
• Excellent communication skills.
• Alignment with the organization’s mission and values.

Nice to Have

• Experience supporting franchises, associations, or multi-location organizations.
• Familiarity with golf or event-based communities.
• Background in member management or association operations.

Software and Tools Used

• Social Media: Hootsuite, Buffer, Later
• Design & Video Editing: Canva, Adobe Creative Suite, CapCut
• Project Management: Asana, Trello, Monday.com
• Communication: Slack, WhatsApp, email platforms
• Google Workspace: Docs, Sheets, Drive, Calendar