Security Services Field Success Representative (Technical Support Engineer)

Arrow Electronics

Security Services Field Success Representative (Technical Support Engineer)

Location: United Kingdom (Fully Remote)

Description

Arrow Enterprise Computing Solutions (ECS) delivers IT distribution, consulting and channel enablement services to leading technology vendors and partners. They are hiring a Security Services Field Success Representative to support cybersecurity service sales and ensure smooth onboarding and delivery across EMEA.

What You’ll Do

• Provide pre-sales technical support for cybersecurity Managed and Advanced Support services
• Support sales teams and partners with technical questions
• Facilitate onboarding of new customers, acting as the link between sales and service delivery
• Serve as an escalation point for delivery issues
• Work across EMEA with focus on designated territories
• Operate within a sales compensation plan with variable OTE tied to sales goals

What You’ll Bring

• Strong understanding of security architectures and solutions (endpoint, email, web/network protection, ZTNA)
• Ability to explain key customer benefits and common challenges
• Technical and sales acumen
• Ability to work independently with minimal guidance
• Skilled at identifying issues from incomplete data and proposing solutions
• Strong communication skills; English required, German a plus

What’s in It for You

• Competitive compensation package
• Supportive and trusting work environment
• Flat structure and collaborative team
• Professional development opportunities

Apply now via Haystack.