Job Description
If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator!
Minimum requirements:
- IT-related certifications and/or academic background
- Experience as an IT professional
- Analytical, troubleshooting and organizational skills
- Proactive attitude to problem solving
- Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels
- Windows networking and desktop support
Nice to have:
- Outgoing personality with good communication skills
- A genuine interest in supporting people and finding solutions
Role`s responsibilities:
As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Videoslots. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems. Your main tasks will be to:
- Act as the first line of support to end-users
- Document technical issues and solutions
- Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems
- Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices
- Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching
- Administer physical and virtual servers with Windows Server 2012
- Manage the physical environment of the server racks
- Monitor and maintain networks to ensure security throughout the infrastructure
- Manage an access control system
- Maintain an asset inventory system
- Maintain server asset management
- Manage spares and stock levels
Employee benefits:
- Private health insurance
- Free breakfast and lunch
- Wellness allowance
- Birthday leave
- Company and Team building events
- Relocation package to Malta including flight and 2 weeks of accommodation
Our recruitment process:
- Interview with our TA Specialist
- Online assessment (if applicable)
- Final interview with the hiring manager(s)
- Reference check and Police conduct