AI Summary
This role focuses on monitoring and optimizing payment performance, fraud detection, and risk management through data analysis and rule tuning. The candidate will work closely with cross-functional teams to drive improvements using data-driven insights. It involves developing dashboards, automating monitoring, and supporting product enhancements in a fast-paced fintech environment.
Key Highlights
Monitor and optimize payment performance, fraud mitigation, and routing strategies
Conduct deep-dive data analysis, create dashboards, and provide actionable insights
Collaborate with Product, Data, ML, and Operations teams to implement improvements
Technical Skills Required
Benefits & Perks
Relocation package and Cyprus work visa support
Private health insurance and annual performance reviews
Comprehensive wellness, education, and professional growth benefits
Job Description
Responsibilities
- Monitor and optimise payments performance, including approval rates, decline patterns, 3DS flows, timeouts, retries and routing rules.
- Analyse and reduce fraud-related declines, collaborate on tuning fraud rules and improving risk thresholds.
- Perform deep-dive analyses to discover patterns, trends and new insights across card schemes, PSPs, BINs, countries and methods.
- Drive actionable outcomes: update routing logic, cascading strategy, risk rules, issuer-specific heuristics and operational configurations.
- Own continuous monitoring: daily health checks, anomaly detection and alerts on key metrics.
- Build dashboards and monitoring tools in Metabase / Amplitude / Tableau
- Prepare clear and actionable analytics reports for internal teams and leadership.
- Evaluate impact of new features, routing changes, ML versions, product experiments and provide data-backed recommendations.
- Work closely with Product, Data, ML, Payments Operations and Fraud teams to design and implement improvements end-to-end.
- Strong SQL (Redshift/MySQL/Clickhouse), ability to build metrics properly
- Understanding of PSP behaviour, decline codes, 3DS, issuer logic, routing, tokens, cascading
- Understanding of fraud basics (RDR, chargebacks, rule tuning, risk signals)
- Experience with Python
- Ability to translate data into clear actions
- Comfortable in a fast-moving, operational environment
- Ownership mindset, strong attention to detail
- Experience with card schemes / PSPs and issuer-specific patterns
- Hands-on work with 3DS flows, network tokens, or routing optimisation
- Background in fraud prevention (rules, signals, chargebacks)
- Work experience in fintech / high-load transactional products
We know that great talent deserves great conditions, so here's what you can expect when joining us:
- EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
- Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
- Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
- Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
- Mindfulness & well-being support, including psychological assistance with 50% coverage.
- 50% coverage of school and kindergarten fees for your children.
- Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
- Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
- A culture of recognition: a peer reward program to celebrate your contributions.
- A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
- Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
- A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
- HR Interview (30 mins);
- Technical Interview (1.5 hours);
- Final Interview (1 hour).