Remote Product Owner - Internal Operational Tools (EST Hours)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Owner in the United States.

This role offers the opportunity to lead the development and optimization of internal operational tools that support call center and field operations teams. You will partner closely with business stakeholders, UX designers, and development teams to translate operational needs into actionable solutions, ensuring tools are intuitive, integrated, and aligned with organizational goals. The position emphasizes Agile delivery, user-centered design, and continuous improvement, allowing you to drive measurable impact on operational efficiency and employee experience. This is a remote role working EST hours, providing the flexibility to contribute from anywhere within the continental U.S. while engaging in a collaborative, fast-paced environment.

Accountabilities:

• Define and maintain product vision, roadmap, and success metrics aligned with business objectives
• Translate operational needs into clear user stories, epics, and functional requirements
• Collaborate with UX, development, and QA teams to ensure quality, usability, and adoption of tools
• Facilitate Agile ceremonies such as stand-ups, sprint planning, retrospectives, and demos
• Partner with cross-functional stakeholders to prioritize features and enhancements based on measurable value
• Remove blockers, manage dependencies, and track progress to ensure timely delivery
• Oversee tool integration with internal systems, monitor adoption, and identify opportunities for continuous improvement
• Conduct user interviews, feedback sessions, and usability testing to optimize tool performance and alignment with workflows
  
  
  

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field
• 5+ years in Product Owner, Product Manager, Business Analyst, or hybrid roles with strong Agile delivery experience
• Experience in telecommunications or large-scale enterprise operational environments
• Proven success in driving product strategy, feature delivery, and adoption for internal tools
• Strong knowledge of ITIL, SDLC, process automation, or workflow management practices
• Skilled in requirements gathering, user story writing, and process design
• Familiarity with system integrations, APIs, workflow automation, and Agile tools such as JIRA and Confluence
• Excellent communication, facilitation, and stakeholder management skills
• Certifications such as CSPO, PSPO, CSM, or CBAP are preferred
  
  
  

Benefits

• Long-term 12-month consulting engagement with an hourly rate of $75-$85/hour
• Fully remote position within the continental U.S., working EST hours
• Opportunity to work in a collaborative, innovative, and self-managed environment
• Professional growth and career development supported through meaningful project ownership
• Exposure to enterprise-scale operational tools and cutting-edge digital solutions
• Inclusive culture that values communication, collaboration, and recognition
  
  

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.

📊 It compares your profile to the job's core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.

Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!