IT Service Continuity Manager

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Information Services GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?
  
  

What you'll do

• Develop, maintain, and update IT Service Continuity Management guidelines to align with business needs, regulatory requirements, and operational priorities
• Communicate the Continuity Management framework and regulatory updates to stakeholders, while collaborating with internal partners to ensure compliance with audit principles and cybersecurity policies
• Define Continuity Management controls, KPIs, tools, templates, and guidelines to standardize processes across Knauf, and support business units in implementing continuity measures and recovery strategies
• Ensure the IT Service Continuity Plan (ITSCP) and Disaster Recovery Plans (DRPs) are in place for critical IT services and applications, aligned with business priorities, and updated based on testing results, business changes, and emerging risks
• Conduct Business Impact Analysis (BIA), coordinate continuity and recovery testing, develop a scoring methodology to assess DRP effectiveness, and provide training and awareness programs to stakeholders on Continuity Management requirements and responsibilities
  
  

Who you are

• Hold a university degree in Computer science, IT security, or Risk Management, or possess equivalent professional experience
• Extensive experience in IT Service Continuity Management, IT emergency management, or disaster recovery, with technical knowledge of databases, operating systems, and networks in both cloud and on-premises environments
• Proven expertise in driving global governance rollouts and effectively engaging stakeholders across region
• Strong ability to collaborate with IT, business, and audit teams to ensure compliance, system integrity, and process improvement
• Detail-oriented, proactive, and capable of multitasking under pressure, with a continuous improvement mindset and excellent English and German communication skills
  
  

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Security: Permanent employment contract in a stable, successful family-owned company.
• Flexibility: 30 days of vacation, special leave for certain occasions, flexitime account with a broad time window for flexible working and weekly home office days.
• Fitness and health: Discounts on various sports and leisure activities (e.g., fitness studio Iphofen, swimming training, soccer, etc.), as well as opportunities for active health promotion through our company doctor and occupational health and safety offers.
• Daily time savings: Ample parking and access to public transport (train, bus).
• Welcome approach: Individual onboarding days, company and team events
• Career and professional development: Individual support and promotion for part-time studies, further education and training.
• Benefits and vouchers: Discounts on well-known brands and reduced-price employee purchases.
• Bike leasing: Using tax advantages while promoting your own health.
• Relocation support: Assistance with international relocation
  
  

Knauf as an employer

Knauf Information Services GmbH, headquartered in Kitzingen, Germany, is a key driver of the KNAUF Group's global growth and digital transformation. A team of 500 highly qualified experts is committed to supporting the Group and its customers worldwide with innovative IT solutions and customized services. The core competencies of Knauf IT cover a wide range of IT services, including the development and implementation of complex software solutions, the optimization of business processes through digital technologies and ensuring IT security and data protection.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.

Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 900 experts at Knauf IT are supporting 43,500 employees and the customers of the Knauf Group with modern IT solutions and services at over 320 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 15,6 billion Euro annual sales.