HR Systems Operations Manager

Job Title: HR Systems Operations Manager

Location: Remote – USA (Flexible, preference CST)

Employment Type: Contract (Option to Convert to Full-Time)

Compensation: $64–$84/hour

About the Role

Wheeler Staffing Partners is seeking an experienced HR Systems Operations Manager to lead HR operations during a high-growth period. This fully remote role will drive day-to-day HR operations, HR system implementations, process design, project management, and cross-functional coordination across a multi-state workforce of hourly and salaried employees. The role provides critical oversight for UKG and Lattice systems, performance management cycles, benefits and leave administration, and HR support during M&A activities.

Key Responsibilities

HR Systems & Implementations

• Partner with project leads to oversee UKG and Lattice implementations, ensuring timelines, risk management, and go-live readiness.
• Manage scheduling, dependency tracking, status updates, risk/issue logs, and launch checklists.
• Support communication, training plans, adoption metrics, and day-1 support for HR systems.
• Establish change control processes for HR systems including intake, impact review, UAT, and release notes.

Performance Management

• Operationalize performance review cycles in Lattice, including templates, workflows, and manager enablement.
• Launch interim review frameworks and prepare quarterly check-ins.

Core HR Operations

• Design and implement standard offboarding processes.
• Manage HR helpdesk transition to ticketing systems, including triage, SLAs, dashboards, and escalation paths.
• Develop a knowledge base of SOPs and templates for HR processes (leave, offboarding, job changes, manager checklists, communications).

Benefits & Leave Administration

• Recruit and onboard a Benefits & Leave Administrator.
• Draft interim SOPs for leave administration (FMLA, STD, LTD), accommodations, and return-to-work processes.

M&A Support (as needed)

• Participate in HR due diligence, Day-1/Day-30 integration planning, workforce transitions, and coordination with Legal, Finance, and IT teams.

Vendor & Cross-Functional Coordination

• Serve as the day-to-day liaison with IT, Payroll, Benefits TPA, Legal, Talent Acquisition, and M&A workstream leads.
• Ensure clean handoffs, data integrity, and on-time deliverables.

Qualifications

• 7–10+ years in HR Operations, preferably in high-growth or multi-entity environments.
• Hands-on experience with HR system implementations (UKG, Lattice, or similar).
• Strong process design, change management, and project management skills.
• Executive-level communication and cross-functional coordination abilities.
• Experience managing a multi-state workforce (hourly and salaried employees).

Preferred / Nice to Have:

• M&A HR workstream experience.
• Exposure to self-funded benefits.
• HR helpdesk SLAs and reporting/analytics experience (Excel, Looker, Tableau).

Core Competencies

• Quickly inserts, maps stakeholders/data, and delivers results.
• Implements minimum viable processes and iterates.
• Unblocks teams without over-engineering.
• Partners effectively with IT, Payroll, Legal, Finance, and M&A teams.
• Balances speed, compliance, and employee experience.

Engagement Details

• Contract with option to extend or convert to full-time.
• Fully remote – can sit anywhere; some flexibility around Central Time Zone collaboration.

Why Work With Wheeler Staffing Partners

At Wheeler Staffing Partners, we connect exceptional professionals with top employers nationwide. Our team is dedicated to providing a transparent, respectful, and efficient hiring experience, helping candidates succeed while supporting meaningful organizational impact. By partnering with us, you gain access to high-quality opportunities, dedicated support throughout the hiring process, and a team that values your expertise and growth.