AI Summary
Optimize operational efficiency, drive data-driven decision-making, and enhance user experience. Collaborate with product managers and engineering teams. Work closely with various teams to align product operations with broader business objectives.
Key Highlights
Optimize Operational Efficiency
Data-Driven Decision-Making
Support Product Development
Enhance User Experience
Facilitate Cross-Functional Collaboration
Technical Skills Required
Benefits & Perks
Stable salary
Official employment
Health insurance
Relocation package
Full coverage of business trip expenses
Hybrid work mode
Flexible schedule
All necessary work equipment
Diverse array of internal training programs
Partially or fully funded additional training courses
Monthly corporate 'Fun Days'
Job Description
We are looking for Product Ops Manager to join our team!
Responsibilities
- Optimize Operational Efficiency: Streamline product workflows and processes to enhance overall operational efficiency and reduce bottlenecks.
- Data-Driven Decision-Making: Analyze data to generate actionable insights that drive product enhancements and improve performance metrics.
- Support Product Development: Collaborate with product managers and engineering teams to ensure seamless product development, rollout, and post-launch support.
- Enhance User Experience: Continuously monitor and improve the user experience by addressing issues and implementing feedback from riders, drivers, and internal teams.
- Facilitate Cross-Functional Collaboration: Work closely with various teams (e.g., customer support, operations, marketing) to align product operations with broader business objectives.
- Educational and Professional Background: BA/BS in a relevant field with 3-5 years of experience in product operations, product management, or operations roles, preferably within the tech or mobility industry.
- Technical Proficiency: Strong data analysis skills with proficiency in product management tools (e.g., JIRA, Tableau).
- Analytical and Problem-Solving Skills: Ability to interpret data, identify inefficiencies, and implement solutions to optimize operations.
- Communication and Collaboration: Excellent verbal and written communication skills, with a proven ability to work cross-functionally and influence stakeholders.
- Customer Focus: Deep understanding of customer needs and the ability to translate these into actionable product requirements and improvements.
- Stable salary, official employment, health insurance.
- Relocation package offered to candidates from different regions.
- Full coverage of business trip expenses, including daily allowances for employees engaged in travel-related tasks.
- Hybrid work mode and flexile schedule.
- All the necessary work equipment.
- A diverse array of internal training programs.
- Partially or fully funded additional training courses.
- Monthly corporate ‘Fun Days’ in various engaging formats.
- Meaningful gestures on special occasions – company gifts to celebrate weddings, new arrivals, and birthdays.