Transport Network Technician

We are looking for Transport Network Technician- 100% Remote (anywhere in the USA only)

Only W2 Candidates

No C2C candidates

The Network Technician will manage all AAV (Alternate Access Vendors/Telco) trouble tickets supporting multiple backhaul integration projects led by MITBH, including 10G BWU, CSR Rehomes, CIR Upgrades, and other related initiatives.

Key Responsibilities:

• Manage inbound calls from AAV vendors for troubleshooting circuit issues.
• Coordinate with AAV/Telco teams to test and turn up new AAV circuits.
• Track, document, and report all daily activities to T-Mobile and GTA management.
• Ensure timely resolution of AAV-related issues impacting network performance.
• Collaborate cross-functionally with internal and external teams to ensure project goals are met.

Minimum Qualifications

• Education: Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience (5+ years in telecom network infrastructures).
• Technical Experience:
• Hands-on experience working with AAV/Telco on testing and turning up new AAV circuits.
• Proven troubleshooting experience with NOC operations, circuit testing, and maintenance.
• Prior experience managing order management and AAV maintenance tickets (required).
• Familiarity with RFC 2544 testing requirements and methodologies.
• Strong understanding of modern wireless network architectures.
• Skills:
• Ability to independently troubleshoot and drive issues to resolution.
• Excellent communication skills and adaptability in dynamic, fast-paced environments.
• Strong organizational and reporting capabilities using tracking tools and databases.
• Proficiency with Microsoft Office Suite (Excel, SharePoint, Windows tools).
• Preferred Systems Experience:
• T-Mobile tools such as Spirent/VisionWorks, SLIPED, ATOMS, Pronghorn, and PIER.

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

• Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
• You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
• #JobsAtKellyTelecom